Conversational avatars for enterprise.
Compliant, proven deployments for your physical locations. Banking, retail, and hospitality.
100+
Experiences worldwide
24
Languages supported
3
Verticals deployed
Who it's for
Built for enterprise teams with complex customer interactions
Digital Banking
Customers avoid branches for routine queries but still need human-quality interaction for trust-sensitive tasks.
AI branch advisors handle the routine — your advisors focus on complex cases. Full audit trail for regulated environments.
Retail
Store staff cannot serve every customer simultaneously. Product knowledge is inconsistent across locations.
An in-store kiosk handles discovery, wayfinding, and promotions at scale. Consistent brand experience — no bad days, no sick days.
Hospitality & Events
Guests expect 24/7 multilingual service. Front desk capacity is finite.
A concierge avatar handles check-in info, local recommendations, and F&B queries around the clock.
Use cases
Real problems. Proven solutions.
See how enterprises deploy Virbe across industries
A store assistant that never takes a break
Deploy a life-sized Metahuman avatar on a kiosk in your store. Your AI assistant helps customers find products, answers questions, and provides personalised recommendations — in any language, at any hour.
- Reduce wait times at busy locations
- Consistent product knowledge across all stores
- Serve customers in multiple languages without additional staff
Deployed at: Decathlon
A digital branch that's always open
Deploy an AI-powered navigator at your branch entrance or on your website. Guide customers to the right consultant, answer common questions about accounts and services, or handle basic requests autonomously — with full compliance.
- Reduce customer wait and redirect times
- Handle FAQs without tying up specialists
- Deploy on-premise for full data sovereignty
Reference client — contact us for details
A concierge that speaks every guest's language
Welcome guests at hotel lobbies, conference venues, or coworking spaces with an AI concierge that provides directions, answers questions, and manages basic requests — on screen or integrated with your booking systems.
- 24/7 guest support without overnight staffing costs
- Multilingual service for international guests
- Consistent brand experience across locations
Deployed at: Brain Embassy
Platform
Everything you need to build, deploy, and manage AI workers
Design conversations without developers
Visual flow editor with drag-and-drop logic nodes. Pre-built vertical templates reduce setup to days, not weeks. No code required.
Responses grounded in your content
Upload documents, structure data in tables. Built-in RAG pipeline keeps responses accurate and reduces hallucination risk.
Physical kiosk, web, and mobile — one platform
Metahuman kiosk, web widget, Unity SDK — all managed from a single dashboard. One flow, multiple touchpoints.
Full visibility into every conversation
Conversation logs, intent analytics, performance monitoring. Understand what your AI worker does — and where to improve it.
Connects to your systems, hands off to your team
Webhooks, CRM connectors, 3rd-party chat engines, and live agent handover. Virbe fits your stack.
The right avatar for every environment
Ready Player Me and Didimo for web, Unreal Metahuman for kiosks. Configure voice, language, and personality per deployment.
Compliance & Trust
Built for regulated environments
Enterprise deployments demand governance, auditability, and verifiable data controls. Virbe is designed for environments where compliance is not optional.
GDPR
Data stays in your environment. On-prem and Azure client-tenant deployment available. Automated data rotation and retention controls.
EU AI Act
Transparent AI pipeline — every decision traceable. Full audit log. Human handover built in as a mandatory fallback.
Data Sovereignty
Deploy in your own Azure tenant or on your own infrastructure. Virbe never sees your conversation data.
Explainability
See exactly which AI model handled which part of the conversation. Separate logic nodes from generative nodes.
Case studies
Deployed in the real world
Banking / Public Services
Confidential
A digital first point of contact for branch visitors
Sporting Goods / Retail
Decathlon
An in-store assistant that knows every product
Events / Professional Services
Multiple deployments
AI avatars on stage, at stands, and in the crowd
Pharmacy / FMCG Retail
Rossmann
Driving mobile self-checkout adoption at scale
Partner ecosystem
Grow your business with Virbe
Implementation agencies, system integrators, and regional resellers who embed Virbe into client solutions.
- Certified implementation training
- Revenue share and co-selling
- Partner documentation and sandbox access
- Dedicated partner success support
For technology agencies · System integrators · Regional resellers
Revenue share
Earn recurring revenue on every client you bring to the platform.
Certified training
Get certified on the Virbe platform with hands-on training and documentation.
Co-selling
Joint go-to-market with dedicated sales support and lead sharing.
Partner resources
Access sandbox environments, partner documentation, and priority support.
Pricing
Simple, transparent pricing
Choose the capabilities that fit your deployment. Self-host on Azure for free, or let us manage it. AI costs are always transparent.
- —Web widget + Metahuman kiosk
- —Conversation Flow Editor
- —Knowledge Base & RAG
- —BYOK — zero markup
- —1 profile · 100 conversations / mo · 1 language
- —Community support
- —Everything in Free, plus:
- —UI & branding customisation
- —2 profiles · 2,000 conversations / mo
- —Email support
- —Everything in Pilot, plus:
- —Full analytics dashboard
- —Human handover to live agent
- —3rd-party chat engine integrations
- —Advanced flow versioning
- —5 profiles · 10k conversations / mo · 3 languages
- —Everything in Growth, plus:
- Platform
- —White-label
- —SSO · Custom SLA · API access
- —Unlimited conversations · 5+ languages
- Partnership
- —Discovery workshop
- —Ideation & advisory
- —Custom build & integration
- —Deployment & launch support
- —Ongoing optimisation + dedicated CSM
Frequently asked questions
Ready to meet your next employee?
Book a 30-minute demo and see Virbe in action with your use case.
Book a demoNo commitment. We'll walk you through the platform, show you relevant deployments, and help you estimate costs.